The AI Fumble

A lot of the work we do center around how humans interact with computers. From games to museum installations to your basic website. The AI revolution has brought about a fair amount of perceived disruption to the way we do things online... or so I thought.
Natural language feels like the gap that has always been between how humans interact with computers. It requires all existing interaction paradigms to shift as humans had to adapt to how computers work in order to interact in a meaningful way and not the other way around. In other words, interacting with computers was a learnt process.
Humane Pin and Rabbit R1
Two devices that very quickly jumped on this disruption train and had in my mind a real chance to create something truly magical was Humane's AI Pin and Rabbit Inc. R1. It got me excited because for the first time it appeared that the way in which we create and interact with digital services could change. It is a chance to move away from the App ecosystem, the organised chaos that is The Browser and also selfishly more opportunity to find creative ways of engaging with the humans who use our software. But as it happens, it often doesn't work first time round.
The devices shipped, users reviewed them and boy I've not seen more scathing reviews of any tech in quite some time and for good reason. Shipping is hard enough so kudos to them for doing so but shipping unfinished products or simply diverging so far from the marketing track that faking it till you make it is entirely off the table. For me this was a great moment to change the way we interact with computers on a daily basis. A more natural way. A way in which we don't have to tap on pictures under glass. But in all revolutions there are necessary casualties and these products appear to be them.
Apple Intelligence
Moving swiftly along from the thousands of AI layer start-ups, the biggest play maker in tech hasn't had a say yet, arguably been too busy playing with ski goggles and 2D planes. Did they miss the boat? Maybe or maybe they just waited for the Sam Altman speed boat to arrive and save the day. "Roads? Where we're going we don't need roads!"
Apple now bakes into their entire range of software the same AI that these two failed products try to use to sell their products. Their recent announcement at their annual dev conference WWDC24 showcased how this would work with a lot of buzz and fog, lots of unanswered questions about security and above all is it really necessary? The calculator looks amazing and a real good example of how you can leverage these models to make an existing piece of software even better. But this is features that too my knowledge not a lot of people asked for. They ask for Siri to be improved, maps to work better and for Apple not to take such a big cut from developers - please man Apple. It remains to be seen if these embedded models and their integration will vastly improve the experience or hinder it as is the case with most of the other AI solutions out there.
In Conclusion
Someone noted recently on X that of all tech, AI is probably the hardest forceful push onto consumers that has ever been seen. Insane levels of VC money poured into startup upon startup. It's a pity as it has real value for everyday tasks but forcing the hand closer to the sharpened teeth is not the way in my opinion. Just ask Google or Adobe, they know this all too well.